Last Updated: January 27, 2026
We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.
BusOnTime is built on trust. We collect only the minimum data necessary to provide our services, and we never sell, rent, or share your personal information with third parties for marketing purposes.
We never sell your data to advertisers or third parties.
We only collect data essential for service delivery.
Clear disclosure of what data we collect and why.
For Passengers:
For Bus Conductors:
Your personal information, including location data, is never sold, rented, or shared with advertisers, data brokers, or marketing companies.
We use trusted cloud infrastructure (AWS, Render) to host our services. These providers have strict data protection agreements and cannot use your data for their own purposes.
We may disclose data if required by law, court order, or to protect the rights and safety of our users or the public.
Anonymized aggregate data (e.g., ridership trends, route performance) may be shared with transportation agencies to improve public transit services. Individual user data is never shared.
All data transmitted between your device and our servers is encrypted using industry-standard TLS/SSL protocols.
Sensitive data at rest is encrypted using AES-256 encryption standards.
Strict role-based access controls ensure only authorized personnel can access sensitive data.
We conduct regular security audits and penetration testing to identify and fix vulnerabilities.
You can manage location permissions at any time through your device settings:
Note: Disabling location will limit app functionality (e.g., finding nearby stops).
Request a copy of the personal data we hold about you.
Request deletion of your account and associated data. Contact us at stoneswebservices@gmail.com
Update or correct your account information through the app settings or by contacting support.
Unsubscribe from non-essential notifications through app settings. Critical safety alerts cannot be disabled.
Conductor location history is retained for 7 days, then automatically deleted.
Retained while your account is active. Deleted 30 days after account deletion request.
Anonymized usage data retained for 90 days for service improvement.
BusOnTime is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately at stoneswebservices@gmail.com, and we will delete that information.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or in-app notification. Your continued use of BusOnTime after changes are posted constitutes acceptance of the updated policy.